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On-site, over-the-phone, and remote technology services all over Australia and New Zealand, whenever you need it most!


The technician was very quick and knew exactly what to do. I had lost some information regarding addresses and passwords. The technician contacted Telstra for me and helped me recover the missing info. He explained the operation of the new computer so I could understand. He did a great job.

J Short (Colyton NSW)

Could not fault the serive at all - top quality and very Co-operative with me, so Helpful (note capitals please). Highly recomed. Thank you.

A Lowe (Launceston TAS)

I've used your services three times now and I would recommend you to anyone anytime...as usual the help I was given was outstanding: friendly, courteous, prompt, never condescending or using technical jargon. Thank you very much for your tremendous service.

Carol Brill

If I had known about this service through your company earlier I feel I could have have avioded many of the problems/costs I have incurred up untill now. I would especially like to thank & pass on my regards to David yhe tech support liasion that has been not only helpfull but most respectfully passient whilst dealing with not only my computer but myself & his generosity of time he has shown me. Your company should value such a curtious/patient & above all proffesional staff member within your organization such as he. I have worked in many areas over my life includind call centre management & would go out of my way to both retain & secure a future for such a person as they are as I would hope you would appreciate not only hard to train but to retain. Pls forgive lack of attn to detail of this letter ie spelling gramar etc as I am unwell & exhaused but I do feeel it necs to hopefully shine light on such an individual, Kindest Regards, David Ironside

David Ironside (Sydney, NSW)

After one and a half hours on the phone to my internet provider whom could not fix my problem I decided to ring your hot line, and had my problem fixed in about 10 minutes. I paid for a year's support. Thank you.

Bronwen Williams

We were very happy with Damian, the technician. He was pleasant and thorough and explained everything in detail - in language we understood! Thank you

P Power (Northwood, NZ)

You are always so friendly and efficient, both with scheduled services and with my recent loss of data - what a relief to have it all re-installed, hassle free and worry free. I am so happy with your efficient service all the time, every time. Thank you!


Thank you for servicing my computer. It is nice to know that my computer is safe and being taken care of.

Loretta Hazelman

I would have no hesitation to recommend your services to my friends and family (which I have already done). I am extremely satisfied with the service.

Karlene Mitchell

To have my computer serviced in this way gives me peace of mind - it's all done very professionally. My life/my world is in my computer, so to be able to trust someone with 'my world' is very important. Thank you.

Karen Vandenberg

Efficient, great customer service. This service was provided on Christmas Eve so this team especially needs recognition for their prompt, friendly and efficient service.

Rolf Schumacher (NSW)

I have always found the service to be very informative, prompt & delivering very satisfying results. I certainly would not hesitate to recommend it to anyone, I mention it at every opportunity

Alwyn Parry

Vai was a very pleasant young man who was very proficient in his work. Nothing was a trouble to him and his knowledge was invaluable to us. The service he provided was first rate and we were very pleased with the service provided by QK.

M P Hadley (Picnic Point NSW)

I very much appreciated the assistance from Vai, who showed me how to record programs on the tv, using our old (2006) recorder. I have managed to follow every step, which I wrote down as Vai explained procedures, and I have been successful in recording and replaying.

J Leavett-Brown (Penrith NSW)

Our technician Michael was fantastic, despite difficulties with product and a very bad reception area he persevered and gave us reception which we had not had since moving into this unit 9 years ago . Thank you

J Ross (Lower Plenty NSW)

I truly appreciate the time and care Nick the tech took with installation and advice of my screen and subsequent visit with the DVD/surround sound unit. There was a brief situation with the DVD.surround sound unit - Nick and the technical support staff were courteous, efficient and most professional with their service. Fortunately, the situation seemed to rectify itself and I am currently more than happy with my Dick Smith purchasing experience.

P Stratton (South Melbourne, VIC)

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